LEGAL

Terms of Use

Please read these Terms of Use carefully. They form a binding agreement that governs your access to and use of Relite.

Last updated: October 5, 2026

1. Agreement to these Terms

These Terms of Use (the "Terms") are a legal agreement between you and APG Technology, LLC, a Georgia limited liability company ("APG Technology," "we," "us," or "our"), and govern your access to and use of the Relite software-as-a-service platform, including the application at relitecrm.com, the website at reliteai.com, and all related features, content, and services (together, the "Service").

By creating an account, clicking to accept, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not access or use the Service.

If you are entering into these Terms on behalf of a company, brokerage, or other organization, you represent that you have authority to bind that entity, and "you" refers to that entity and its authorized users.

2. Definitions

  • "Account" means the account you register to access the Service.
  • "Organization" means the workspace, including all users and data, associated with your subscription.
  • "Customer Content" means all data, text, files, contact and lead information, notes, documents, images, and other materials that you or your users submit to, store in, or generate through the Service — including information about your clients, leads, and prospects.
  • "Contacts" means the individuals whose personal information you store in the Service (for example, your leads, clients, and sphere).
  • "Authorized User" means an individual you permit to use the Service under your Organization, subject to your subscription's seat limit.

3. The Service

The Service is a customer-relationship-management ("CRM") platform built for real estate professionals. It lets you capture and organize leads and contacts, record client preferences, track listings and offers, log business expenses and commissions, prepare documents, and send email communications, among other features. We may add, change, or remove features at any time, as described in Section 17.

The Service is a tool. It does not provide, and nothing in it constitutes, legal, financial, tax, brokerage, or real estate advice, and it is not a substitute for your own professional judgment or for advice from a licensed professional.

4. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is intended for use by licensed real estate professionals and their staff in the course of their business.

You are responsible for the accuracy of the information you provide when registering, for keeping your login credentials confidential, and for all activity that occurs under your Account. You must notify us promptly at contact@goapgtech.com if you suspect any unauthorized use of your Account. We are not liable for any loss arising from unauthorized use of your Account that results from your failure to safeguard your credentials.

Each Authorized User must be a named individual; you may not share a single login among multiple people. Your plan may limit the number of Authorized Users (seats); see Section 5.

5. Subscriptions, fees, and billing

Plans and fees. Access to the Service is sold on a subscription basis. The features, seat limits, and fees for your plan are those presented to you at the time of purchase or in a separate order. Unless stated otherwise, all fees are quoted and payable in U.S. dollars.

Billing and renewal. Subscriptions are billed in advance on a recurring basis (for example, monthly or annually) through our third-party payment processor, Stripe, Inc.. Unless you cancel before the end of the then-current term, your subscription will automatically renew for a successive term of the same length, and you authorize us (through our payment processor) to charge your payment method on file for the renewal at the then-current rate.

Cancellation. You may cancel your subscription at any time, effective at the end of your current billing term, by using the link to modify your subscription in your most recent receipt email. If you cannot find it, contact us at contact@goapgtech.com with your name and email address. Cancellation stops future renewals; it does not retroactively refund the current term.

Refunds. Except where required by law, fees are non-refundable and there are no refunds or credits for partial periods, unused features, or downgrades.

Price changes. We may change our fees. For recurring subscriptions, we will give you reasonable advance notice (at least 30 days) before a price change takes effect, and the new price will apply to your next renewal. If you do not agree, you may cancel before the change takes effect.

Taxes. Fees are exclusive of taxes. You are responsible for all applicable sales, use, and similar taxes, excluding taxes based on our net income.

Late or failed payment. If a charge fails or a payment is overdue, we may suspend or terminate your access to the Service after reasonable notice.

6. Your Content and data

Ownership. As between you and us, you own all right, title, and interest in your Customer Content. We do not claim ownership of it.

License to us. You grant us a non-exclusive, worldwide, royalty-free license to host, copy, store, process, transmit, display, and otherwise use your Customer Content solely to provide, maintain, secure, and improve the Service for you, to prevent or address technical or security issues, and as otherwise instructed by you or permitted by these Terms and the Privacy Policy.

Your responsibility for Customer Content. You are solely responsible for your Customer Content and for how you collect, use, and share it. You represent and warrant that you have all rights, consents, and permissions necessary to submit your Customer Content to the Service and to allow us to process it as described, and that your Customer Content and its use do not violate any law or the rights of any third party.

Contacts' data. Much of your Customer Content consists of personal information about your Contacts. You — not APG Technology — are the party responsible for that information in your dealings with your Contacts (for example, as the "controller," "business," or equivalent under applicable privacy law). You are responsible for providing any required notices to your Contacts, for honoring their privacy rights, and for obtaining any consents required before contacting them (see Section 8). We process Contact data on your behalf and at your direction, as described in the Privacy Policy.

Aggregated data. We may generate and use aggregated or de-identified data derived from use of the Service (data that does not identify you or any individual) to operate, analyze, and improve our products.

7. Acceptable use

You agree not to, and not to permit any Authorized User or third party to:

  • use the Service in violation of any applicable law, regulation, or professional rule;
  • upload or transmit unlawful, infringing, defamatory, or harmful content, or any malware;
  • send unsolicited, deceptive, or unlawful communications through or using data from the Service;
  • access or use the Service to build a competing product, or copy, reverse engineer, decompile, or attempt to derive the source code of the Service, except to the extent such restriction is prohibited by law;
  • probe, scan, or test the vulnerability of the Service, or breach or circumvent any security or authentication measure;
  • interfere with or disrupt the integrity or performance of the Service, or impose an unreasonable load on it;
  • resell, sublicense, rent, lease, or provide the Service to a third party except as expressly permitted; or
  • remove or obscure any proprietary notices in the Service.

We may investigate suspected violations and may suspend or terminate access for conduct we reasonably believe violates these Terms or harms the Service or others.

8. Your compliance responsibilities (real estate and communications)

Because you use the Service in a regulated profession, you are solely responsible for complying with all laws and rules that apply to your business, including:

  • Real estate licensing and brokerage law, including the rules of the Georgia Real Estate Commission and of any other jurisdiction in which you operate, and your brokerage's policies;
  • Fair housing and anti-discrimination laws, including the federal Fair Housing Act and the Georgia Fair Housing Act — you must not use the Service, including any lead segmentation or targeting feature, in a way that discriminates against any protected class;
  • Email marketing law, including the federal CAN-SPAM Act — any newsletter or marketing email you send through the Service must include accurate header and subject information, a valid physical postal address, and a functioning unsubscribe mechanism, and you must promptly honor opt-out requests;
  • Telephone and text-messaging law, including the Telephone Consumer Protection Act (TCPA) and applicable Do-Not-Call rules, if you use contact data from the Service to call or text your Contacts — you are responsible for obtaining any required prior consent; and
  • Privacy and data-protection law applicable to your Contacts' information, including providing any required privacy notice to your Contacts and honoring their rights.

The Service provides features (such as unsubscribe handling) intended to support your compliance, but using them does not guarantee compliance, and you remain responsible for your own communications and data practices.

9. Third-party services and integrations

The Service relies on and may connect to third-party services (for example, hosting, database, email-delivery, and lead-capture providers such as your website or marketing platform). Your use of a third-party service is governed by that provider's own terms and privacy policy. We are not responsible for third-party services, and we do not warrant their availability, security, or performance. If you connect a third-party integration, you authorize us to exchange your data with it as needed to provide the integration.

10. Intellectual property

The Service, including all software, design, text, graphics, and other content we provide (excluding your Customer Content), and all intellectual property rights in it, are owned by APG Technology or our licensors and are protected by law. Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for your internal business purposes during your subscription. All rights not expressly granted are reserved.

"Relite," "Relite AI," and our logos are our trademarks. You may not use them without our prior written permission.

Feedback. If you give us suggestions or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

11. Confidentiality

Each party may have access to the other's non-public information. Each party agrees to protect the other's confidential information with reasonable care and to use it only as needed to perform under these Terms, except where disclosure is required by law. Your Customer Content is your confidential information; our non-public pricing and product information is ours.

12. Privacy

Our collection and use of personal information in connection with the Service are described in our Privacy Policy. By using the Service, you acknowledge that policy.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR ITS RESULTS WILL MEET YOUR REQUIREMENTS.

THE SERVICE DOES NOT PROVIDE LEGAL, FINANCIAL, TAX, OR REAL ESTATE ADVICE, AND WE MAKE NO REPRESENTATION ABOUT THE SUITABILITY, RELIABILITY, OR ACCURACY OF ANY CONTENT, TEMPLATE, OR OUTPUT GENERATED THROUGH THE SERVICE. YOU ARE RESPONSIBLE FOR REVIEWING AND VERIFYING ALL SUCH MATERIALS BEFORE RELYING ON THEM.

Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

  • NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limitations apply regardless of the theory of liability and are a fundamental basis of the bargain between us. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

15. Indemnification

You will defend, indemnify, and hold harmless APG Technology and its members, officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Customer Content; (b) your use of the Service; (c) your violation of these Terms or of any law, including real estate, fair housing, privacy, or communications law; or (d) your violation of the rights of any third party, including any of your Contacts.

16. Term, suspension, and termination

These Terms apply while you have an Account or use the Service. You may stop using the Service and close your Account at any time. We may suspend or terminate your access (a) for a material breach of these Terms that you do not cure within a reasonable time after notice, (b) for non-payment, (c) if required by law, or (d) if your use poses a security or legal risk.

Effect of termination. On termination, your right to use the Service ends. For a period of 30 days after termination, you may request an export of your Customer Content in a commonly used format, after which we may delete or de-identify it in the ordinary course, subject to our Privacy Policy and any legal retention obligations. Sections that by their nature should survive termination (including Sections 6, 10, 13, 14, 15, 18, and 20) will survive.

17. Changes to the Service and to these Terms

We may modify, suspend, or discontinue all or part of the Service at any time. We may also update these Terms. If we make a material change, we will provide reasonable notice (for example, by posting the updated Terms with a new "Last updated" date or by notifying you through the Service or by email). Changes are effective when posted unless stated otherwise. Your continued use of the Service after a change takes effect means you accept the updated Terms. If you do not agree, you must stop using the Service.

18. Governing law and dispute resolution

Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules, and, where applicable, by U.S. federal law.

Informal resolution. Before filing a claim, you agree to try to resolve the dispute informally by contacting us at contact@goapgtech.com. We will try to resolve it with you in good faith.

19. Electronic communications and consent (E-SIGN)

You consent to receive communications from us electronically, and you agree that electronic records and signatures have the same legal effect as paper records and handwritten signatures, consistent with the federal E-SIGN Act and the Georgia Uniform Electronic Transactions Act. We may provide notices to you by email, through the Service, or by posting them; notices to us must be sent to contact@goapgtech.com.

20. General

  • Entire agreement. These Terms and the Privacy Policy, together with any order you place, are the entire agreement between you and us about the Service and supersede any prior agreements.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
  • Severability. If any provision is held unenforceable, the rest remain in effect and the unenforceable provision will be modified to the minimum extent necessary.
  • No waiver. Our failure to enforce a provision is not a waiver of it.
  • Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
  • Relationship. The parties are independent contractors; these Terms create no partnership, agency, or employment relationship.
  • No third-party beneficiaries. These Terms do not create rights in anyone other than you and us.

21. Contact us

Questions about these Terms may be sent to:

APG Technology, LLC
2101 Reynolds Walk Trl, Greensboro, Georgia 30642
Email: contact@goapgtech.com